Hi! I'm Cathy, a Web Designer/Developer/WordPress Fanatic/Salesforce.com Aficionada. I'm from the Philippines and now based in Singapore ...

Salesforce.com Summer ’15 Maintenance Exam Q & A

Published by under Blogging,Salesforce.com on Wednesday, July 22nd, 2015 at 5:06 am

Salesforce.com Force.com Developer Summer ’15 Maintenance Exam Test Questions & Answers

  1. Which component can be included in a Lightning page built using the Lightning App Builder? Answers: A, D
    1. Third-party components from the AppExchange.
    2. The Twitter Standard Component.
    3. The Map Standard Component.
    4. The Recent Items Standard Component.
  2. What is a capability of Chatter feed post editing? Answer:  C, D
    1. Group owners can edit system-generated posts in Chatter groups.
    2. Record owners can see previous versions of an edited post.
    3. Users can edit the text of their own Chatter posts.
    4. Record owners can edit other users’ posts on records they own.
  3. What is a capability of Chatter Files? Answers:  A, D
    1. Files can be synced from Chatter to a folder in a local directory.
    2. Users can use @mentions to share files in content libraries.
    3. Private content may only be shared in private Chatter groups.
    4. All content files from content libraries can be synced in Chatter.
  4. What is a capability of Chatter groups? Answers:  B, C
    1. Administrators can assign non-unique names to any Chatter group.
    2. Administrators can choose which custom object records can be added to groups.
    3. Chatter group owners can edit other users’ posts in groups they own.
    4. Chatter group owners can write a group description of any length.
  5. The VP of Sales wants sales reps to be able to quickly create a new opportunity record automatically related to an existing account. This should only be available in the Salesforce1 mobile app. Answers:  B
    1. The Quick Actions section of the Account page layout.
    2. The Salesforce1 Action Bar section of the Account page layout.
    3. The Mobile Card section of the Account page layout.
    4. The Salesforce1 Action Bar section of the Opportunity page layout.

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Salesforce.com Spring ’15 Maintenance Exam Q & A

Published by under Blogging,Salesforce.com on Wednesday, May 6th, 2015 at 10:07 pm

Salesforce.com Force.com Developer Spring ’15 Maintenance Exam Test Questions & Answers

  1. What action types are supported with Lightning Process Builder? Answers: A, C
    1. Post to Chatter
    2. Outbound Message
    3. Create a Record
    4. Create a Field
  2. What is a capability of report notifications? Answer:  B, D
    1. Users can configure automatic report notifications for public groups.
    2. Users can schedule how often notifications are sent for each report.
    3. Users can schedule report notifications for their subordinates.
    4. Users can subscribe to reports and set the notification criteria.
  3. How can Lightning Process Builder be used to automate business processes? Answers:  A, D
    1. Create an order renewal when an opportunity is won.
    2. Prevent users from deleting accounts with open opportunities.
    3. Define the steps and approvers in an approval process.
    4. Send an email when a case has been open for 30 days.
  4. How can an administrator make the Manager Groups feature available for use? Answers:  C
    1. Add the Manager Groups permission to selected profiles.
    2. Enter a request for Salesforce to enable Manager Groups.
    3. Enable Manager Groups under Organization-Wide Defaults.
    4. Create an unlisted Chatter group for managers.
  5. What is a true statement about the Analytics Cloud? Answers:  C, D, E
    1. It requires installation of a managed package.
    2. It synchronizes with Salesforce reporting.
    3. It analyzes data from Salesforce and external sources.
    4. It consumes structured, semi-structured, and unstructured data.
    5. It is accessible on iOS mobile devices.
  6. What is a capability of sharing using the Manager Groups feature? Answers:  A, B
    1. Users can share records with the Manager Group through manual sharing.
    2. Users can share records up or down their management chain.
    3. Users with any Salesforce license type can be included in a Manager Group.
    4. Users can add Manager Groups to other groups for sharing purposes.

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Salesforce.com Winter ’15 Maintenance Exam Q & A

Published by under Blogging,Salesforce.com on Saturday, January 10th, 2015 at 12:30 pm

Salesforce.com Force.com Developer Winter ’15 Maintenance Exam Test Questions & Answers

Note: Questions and answers may not be in this order. Once again, I’m not giving the assurance that my answers are 100% correct but this made me pass the maintenance exam. Good luck! 🙂

  1. A tabular report can be used as the source report for which Dashboard component? Answers: D
    1. Metric
    2. Stacked Bar Chart
    3. Gauge
    4. Table
  2. Users at Universal Containers often need to update the Status and Amount of an opportunity using the Salesforce1 mobile application. How can this common update be expedited? Answer:  A, D
    1. Create a custom action on the Opportunity object using a Visualforce page.
    2. Create a mobile-only page layout for the Opportunity object.
    3. Create a global update action on the Chatter feed.
    4. Create an object-specific update action on the Opportunity object.
  3. What is a feature of unlisted groups in Chatter? Answers:  A, C
    1. Users with the Manage Unlisted Groups permission can access unlisted groups.
    2. Users can ask for permission to join unlisted groups.
    3. Members of an unlisted group can view the group in list views and search results.
    4. Users with the Modify All Data permission can access unlisted groups.
  4. What is a capability of Advanced Setup Search? Answers:  A, C
    1. Search for individual Setup items, such as workflow rules, by name.
    2. Bookmark specific items listed in the Setup search results.
    3. See which object an item is associated with in the Setup search results.
    4. Search for a specific file stored in the Shared Documents folder.
  5. Universal Containers uses a custom object to track open job positions and would like to send an automatic email to the hiring manager when a position is moved to the closed stage. What can be used to accomplish this? Answers:  A
    1. Workflow rule
    2. Auto-response rule
    3. Escalation rule
    4. Cross-object formula

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Salesforce.com Summer ’14 Maintenance Exam Q & A

Published by under Blogging,Salesforce.com on Saturday, September 6th, 2014 at 12:35 am

Salesforce.com Force.com Developer Summer ’14 Maintenance Exam Test Questions & Answers

Note: Questions and answers may not be in this order. Once again, I’m not giving the assurance that my answers are 100% correct but this made me pass the maintenance exam. Good luck! 🙂

  1. Which report type allows a user to drill down to a report from a dashboard in the Salesforce1 mobile app? Answers: A, B
    1. Tabular
    2. Summary
    3. Matrix
    4. Joined
  2. What is a capability of User Sharing? Answer:  C
    1. Administrators can enable or disable the Sharing button for individual user records.
    2. The organization-wide default setting for the User object defaults to Public Read/Write.
    3. Administrators can control the visibility of user records with organization-wide default settings.
    4. Users can hide their own user records in the org using their Personal Settings.
  3. What is true about the enhancements to user management permissions? Answers:  A, C
    1. User management permissions can be assigned using a profile or permission set.
    2. Users with the View All Users permission can log in as any user.
    3. Users can be granted a subset of the capabilities of the Manage Users permission.
    4. User management permissions can be found under Object Permissions.
  4. What can a community manager do in the Community Engagement Console? Answers:  A, D
    1. Set up reputation levels for community members.
    2. Assign community moderators.
    3. Add and remove community members.
    4. View community performance dashboards.
  5. What can an administrator do with reports and dashboards? Answers:  A, D
    1. Mass delete reports not used in dashboards or analytic snapshots.
    2. Include roll-up summary fields in historical trending.
    3. Mass delete dashboards that are not scheduled to automatically refresh.
    4. Enable historical trending for forecasting items.

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